Do the Right Things Right!
The satisfaction of our customers is the most important measure of our work. We are developing innovative solutions for our customers, which are top-class performers in the global market and through the highest quality standards and profitability impresses customers. With creativity, dependability, as well as expertise we stand out as a long-term partner for the automotive, aviation and aerospace industries.
Our staff members are the bearers of our success and our greatest capital. We stand for motivated and helpful team, which finds quick solutions and makes uncomplicated decisions. Through permanent information, training and further education our staff is qualified to constantly develop solutions with the newest technology and procedures.
We select our supplier carefully and demand a high quality of service. However, we strive for a long-term and trusting collaboration.
All of our operations are based on an integrated process and target-oriented management system, whose processes are continuously submitted to a controlling process. Through our development, we are continually improving the environmentally friendliness of out processes and use resources and energy economically. Prevention of waste is one of our significant aims.
We know: Even the sum of small changes can make a big difference!
Quality, Environment and Energy Policy
Increase of competition through quality, price and service with the Gruppe HEAT team which lives a continuous – improved – process. In this process our staff collect all of the product processes, services and guest procedures of our company. The zero percent production target strategy is defined in all of our business and manufacturing processes.
In order to constantly satisfy the quality standards in all areas of business, a comprehensive quality management system in accordance with ISO/TS 16949:2002 is used, maintained and permanently extended.
Quality means that the customer returns and not the goods.
Hermann Tietz, founder of the shopping chain ‘Hertie’
To ensure the health of our staff and to protect the environment, we strive for a constant improvement of our environmental, work and health services. We use environmentally friendly and energy-saving technology. Our machines are environmentally and energy-efficiently planned, constructed and operated with the most state-of-the-art technology. In the daily production process, all members of staff are obliged to use processes that energy-saving and satisfy occupational safety. Through the use of all technical and economical possibilities, we prevent emissions, reduce waste generation and safe handling of hazardous substance used in operations. Protecting the environment and natural resources goes for us without saying and exceeds the required regulatory provisions.
In the woods are things,
which one could ponder about,
for year lying in the moss.